Policies

Insurance

Upon request at the end of your consultation, you will receive a receipt and “superbill” that you can use to submit to your insurance company to request reimbursement. Insurance coverage for medical nutrition therapy (eg. weight management, cardiovascular, diabetes, Celiac, Crohn’s, etc.) is dependent on the insurance company and your insurance plan. Preventative nutrition therapy is generally not covered by insurance companies.

You should contact your insurance company before making your appointment if you need reimbursement. Your insurance company should tell you if a doctor’s referral is needed and which services are reimbursable. Russell Nutrition is currently “out of network” for all insurance companies. It is your responsibility to submit everything to your insurance company for possible reimbursement.

Cancellation Policy

We have a 24 hour cancellation policy. Any cancellations within 24 hours of the appointment will be charged 100% of the service fee, unless it is an emergency. For prepaid packages, any cancellation within 24 hours of the appointment will cause the client to forfeit one of their packaged sessions. Please contact Russell Nutrition as soon as possible if you need to reschedule your appointment. For clients who do not show up for a scheduled session (in person, via phone, etc.), 100% of the service fee will be charged from the credit card on file, unless it is an emergency.

Payment

Russell Nutrition prefers payments via credit card. Checks are accepted, too. Payments for sessions can be made using the ‘Buy Now’ button under the session you would like to schedule on our Services pages.

Refund Policy

Due to the nature of health coaching work, I am unable to offer refunds for services once we have had a session. Prior to sessions, I spend considerable time preparing for each client. I am also unable to refund any payments if you purchased one of our online programs. These online programs take a lot time and effort to put together. For these reasons, I encourage you to take advantage of my 30-minute complimentary Discovery Session so that we can determine if we would be a good fit to work together. The call is completely free and there is no obligation to purchase anything.

Disclaimer

The Russell Nutrition website content is for informational purposes only and is not meant to replace the guidance of your healthcare practitioner. Statements on this website have not been evaluated by the Food and Drug Administration. Information and products are meant for general use only and are not intended to diagnose, cure, prescribe, treat, or prevent any disease or provide medical advice. Any decision to support your specific medical needs, physical symptoms, or disease state should be considered in partnership with your licensed healthcare practitioner. Any questions you may have concerning your use of drugs, medications, or supplements should be directed to your healthcare provider. Russell Nutrition is not qualified to answer any medical questions and will refer you to a medical professional. The author does not accept responsibility for your health and how you choose to use the information contained on this website or on this blog.

 

 

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